We're on-call for you

You’re ready to help whenever your pager goes off, and we’re ready to help you and your family make a positive difference to your lives.

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Here for you and your family

We appreciate the challenges you face. We know how hard it can be to do two jobs, to juggle family life and to work in support of the community you love. We're proud of what you do, and we're here to help you and your family with your health and wellbeing...just like we did for Iwan.

Meet Iwan Ward - On-call Crew Manager

On-Call Crew Manager, Iwan, first reached out to us after a spate of bad shouts that began to impact his mental wellbeing. We were able to support him with online counselling and through a Rest and Recharge stay at Harcombe House for him and his family. Here he tells us how vital the support was, at a time when he really needed it.

My Fire Fighters Charity - The online home for on-call

Join My Fire Fighters Charity and take advantage of easy access to a wealth of health and wellbeing information and online courses. You can also join our On Call Crew, a dedicated group for on-call personnel across the UK, connect with friends and colleagues, and interact with our expert teams.

Online courses for on-call

Our full range of online courses are available on My Fire Fighters Charity, but here are a few covering issues that we know can impact on-call firefighters. Try them out.

Family and retirement support

We're here to support you and your spouses, partners and dependants, with a host of family programmes, activities and resources available, as well information on how we can support you into retirement.