Recognising the increased risk of suicide for fire service personnel that can come from working around traumatic events – and having invested significantly over recent years in our provision of mental health support services – we launched the new Crisis Line in November, in a bid to directly help firefighters and members of fire service personnel actively experiencing thoughts of suicide.
Sharon Bailey, our Director of Beneficiary Services, said of the Crisis Line’s first operational month: “Every suicide is a tragedy, with a life cut short. So, while I wish that there was no need for our Crisis Line, this first month has demonstrated just how important it is.”
Referencing a heart breaking promotional film, which we released today, Sharon added: “Just as was the case for the families of Dougie, Andrew and Dan; those closest to a person experiencing thoughts of suicide are often unaware of how they are feeling. So, by providing a Crisis Line, staffed by clinicians with a deep understanding of the unique pressures faced by fire service personnel, we hope that we can provide the safety net that’s needed in order to prevent these tragedies from happening.”
The 24/7 Fire Fighters Charity Crisis Line was launched on 1 November at the Emergency Services Mental Health Symposium, supported by The Royal Foundation.
One of our celebrity supporters, broadcaster Clare Balding, also leant her support to the Crisis Line, participating in a social media film to highlight the importance of suicide crisis support for fire service personnel, and to urge the public to donate in support of the Charity’s work in this area.
As our annual running costs are funded almost entirely through donations, the set up and first year costs of the new Crisis Line have been funded by the Blue Light Card Foundation (BLCF), with sustainability funding for two subsequent years agreed by fire and rescue services, supported by the National Fire Chiefs Council (NFCC).
Dr Jill Tolfrey, Chief Executive of The Fire Fighters Charity, said of the new 24/7 Crisis Line: “By launching our Crisis Line, we can offer specialised support to our beneficiaries. Whatever the time of day, there will be someone on the end of the phone who understands the unique pressures facing those who work in the emergency services, and who can offer the vital support that’s needed in that moment and thereafter, through immediate and ongoing support.”
Also referencing our need for public support, Dr Tolfrey added; “We are pleased to have secured initial funding from Blue Light Card Foundation and a commitment to further funding from fire and rescue services. However, to tackle issues like suicide and to provide comprehensive mental health support for the whole fire services community across the UK, we are still dependent on our donors and supporters. So, as ever, we are grateful for every penny people donate to us to help keep our fire family healthy and happy.”
Naomi Adie, General Manager of Blue Light Card Foundation, said: “We’re delighted to have funded this vital crisis line for The Fire Fighters Charity. Platforms such as these are well-documented in their ability to provide vital, often life-saving support to those in need of immediate wellbeing assistance – an issue significantly magnified for those working within the fire service.
“We hope that this crisis line provides a safe and dedicated space for firefighters to seek support should they need to, and feel confident in the fact that help is always available, 24 hours a day, when needed.”
Chair of the National Fire Chiefs Council, Mark Hardingham, said: “A death by suicide devastates family, friends, colleagues and the wider community. In fire and rescue services, where people often work in small teams, the impact of someone taking their own life has a devastating impact on the immediate team, the individual fire service and the entire fire and rescue services family.
“The new Crisis Line will provide immediate support where any member of the fire service community with suicidal thoughts can speak to a clinician any time of day or night and receive individual support. The new service has the full backing of the National Fire Chiefs Council and UK fire and rescue services.”
